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BTMK Policy Statements

BTMK Policy Statements

You can find all our policy statements by following the links below

Terms and conditions

You should read these terms and conditions carefully before using this website ('the Site'). By accessing or using the Site, you agree to be bound by these terms and conditions and our Website Privacy Policy which is appended to the Office Manual. No proposed changes to these terms and conditions are valid or have any effect. If you do not agree with or accept any of these terms and conditions, you should cease using the Site immediately.

Please note that no sale of products or services takes place on this website. Any agreement to provide legal services will be governed by separate terms and conditions in addition to these Terms and will be provided to you separately.

  1. General
    1. BTMK Solicitors Ltd (BTMK) is a limited company registered in England and Wales under number OC313357 and whose registered office is at 19 Clifftown Road, Southend-on-Sea, Essex SS1 1AB.  BTMK is authorised and regulated by the Solicitors Regulation Authority (SRA)—SRA number - 423137.
    2. We maintain professional indemnity insurance in accordance with our regulatory obligations as imposed by the SRA. Details of our professional indemnity insurance are available for inspection at our offices and/or on request.
  2. Availability and conditions of use
    1. The Site is made available to you by us. While we make every effort to ensure that the Site is available, we do not represent, warrant or guarantee in any way the Site's continued availability at all times or uninterrupted use by you of the Site. We reserve the right to suspend or cease the operation of the Site from time to time at our sole discretion.
    2. As a condition of your use of the Site, you agree:
      1. not to use the Site for any purpose that is unlawful under applicable law, or prohibited by these terms and conditions; and
      2. not to defame, disparage any body or in a manner which is obscene, derogatory or offensive; and
      3. to be responsible for ensuring that your use of the Site is consistent with all applicable laws and regulations.
    3. We reserve the right to prevent or suspend your access to the Site if you do not comply with any part of these terms and conditions or any applicable law.
  3. Ownership, use and intellectual property rights
    1. The Site and all content within the Site is owned and operated by us and/or our licensors. We and our licensors reserve all rights.
    2. The Site is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from the Site unless expressly authorised by us.
    3. Any intellectual property rights (including without limitation all patents, copyright, database rights and trademarks (whether registered or unregistered)) subsisting in any content or material on the Site belong to us and/or our licensors. All rights are reserved for the benefit of ourselves and/or our licensors. Nothing in these terms and conditions grants you any rights in the Site or the content within the Site.
  4. Disclaimers
    1. While we use reasonable efforts to include accurate and up-to-date information on the Site, we do not represent, warrant or promise (whether express or implied) that any information is or remains accurate, complete and up to date, or fit or suitable for any purpose. Any reliance you place on the information on the Site is at your own risk. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory rights.
    2. Content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites which may be of interest. It does not constitute technical, financial, legal advice or any other type of advice and should not be relied on for any purposes.
  1. Cookies and other information-gathering technologies
    1. Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
    2. For more information on which cookies we use and how we use them, see our Cookies policy.
  2. Hyperlinks and third party sites
    1. The Site may contain hyperlinks or references to external third party websites. Any such hyperlinks or reference is provided for your convenience only. We have no control over third party websites and accept no responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not constitute an endorsement of such third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
  3. Equality and diversity
    1. We are committed to promoting equality and diversity in all our dealings with clients, third parties and employees. Please contact us if you would like a copy of our Equality and diversity policy.
  4. Warranties and limitation of liability
    1. You agree that your use of the Site is on an 'as is' and 'as available' basis. Consequently we make no representations, warranties, conditions or other terms (whether express or implied) in relation to the provision of the Site, including without limitation as to completeness, accuracy and currency or any content and information on the Site, or as to satisfactory quality, or fitness for particular purpose.
    2. To the maximum extent permitted by applicable law, we exclude all liability (whether arising in contract, tort, breach of statutory duty or otherwise) which we may otherwise have to you as a result of:
      1. any error or inaccuracies in any information or material within or relating to the Site;
      2. the unavailability of the Site for whatsoever reason; and
      3. any representation or statement made on the Site.
    3. Under no circumstances shall we be liable to you for any loss or damage suffered (including without limitation direct or indirect losses) arising from your use of, or reliance on, the Site.
    4. We do not exclude or limit our liability for death or personal injury arising from our negligence, for any fraudulent misrepresentation made by us on the Site or for any other statutory rights which are not capable of being excluded.
  5. Indemnity
    1. If you are in breach of any of these terms and conditions, you agree to indemnify and hold us harmless in respect of any costs, expenses, claims, proceedings, actions, losses, damages or liabilities incurred by us in relation to or arising from such a breach.
  6. General
    1. We reserve the right to vary these terms and conditions from time to time without notifying you. By continuing to use and access the Site you agree to be bound by any variation made by us. It is your responsibility to check these terms and conditions from time to time to verify such variations.
    2. These terms and conditions contain the entire understanding and agreement between us and you in relation to your use of the Site and supersedes and replaces any representation, statement or other communication (whether written or otherwise) made by you or us which is not contained herein.
    3. Should any part of these terms and conditions for any reason be declared invalid or unenforceable by a court of a competent jurisdiction, it shall be deemed to be deleted without affecting the remaining provisions.
    4. These terms and conditions are governed and construed in accordance with the laws of England and Wales and you consent to the exclusive jurisdiction of the courts of England. Bookmark
Privacy policy

BTMK Solicitors Ltd (BTMK) takes your privacy very seriously. We ask that you read this Privacy policy carefully as it contains important information about what to expect when BTMK collects personal information about you and how BTMK will use your personal data.

BTMK’s registered office is 19 Clifftown Road, Southend-on-Sea, Essex SS1 1AB.

This policy applies to information we collect about:

  • Visitors to our website
  • People who register for our service

The information we collect about you

When you register for our service we collect the following personal information from you:

  • name
  • postal address
  • email address
  • telephone number

How we will use the information about you

We gather this information to allow us to provide the services requested. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. If you agree, we may also contact you about other products and services we think may be of interest to you. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

Marketing

We may also wish to provide you with information about special features of our website or any other service we think may be of interest to you. If you would rather not receive this information, please send an email message with the subject “unsubscribe me” to Judith Kundi at judith.kundi@btmk.co.uk. If you agree to us providing you with marketing information, you can always opt out at a later date.

Cookies and other information-gathering technologies

Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For more information on which cookies we use and how we use them, see our Cookies policy.

How we protect your information

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information:

  • Hardware firewall
  • SSl browser certification
  • Encryption
  • Limited access
  • Use of passwords

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Overseas transfers

The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to judith.kundi@btmk.co.uk or send a letter to Judith Kundi at BTMK, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex SS1 1HQ. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to BTMK changes, for example if you change your email address or name, please let us know the correct details by sending an email to judith.kundi@btmk.co.uk or send a letter to Judith Kundi at BTMK, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex SS1 1HQ. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to Privacy policy

We keep our Privacy policy under regular review. If we change our Privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

How to contact BTMK

We welcome your views about our website and our Privacy policy. If you would like to contact us with any queries or comments please send an email to judith.kundi@btmk.co.uk or send a letter to Judith Kundi at BTMK, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex SS1 1HQ.

Links to other websites

Our website contains links to other websites. This Privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.

Cookie policy

What are cookies?

Our website uses cookies. A cookie is a small text file which is stored on your computer, tablet or phone when you visit a website. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. There are two main types of cookie:

  • Session cookies—these are deleted when you finish browsing a website and are not stored on your computer longer than this
  • Persistent cookies—these are stored on your computer after you have finished using a website so that the website provider can remember your preferences the next time you use it

Cookies can be set by the website you have browsed, ie the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one you are browsing.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Consent

If you continue to use our website we will assume that you are happy to receive all cookies from our website. However, if you would prefer to change your cookie settings, you can do so at any time—see below ‘Controlling our use of cookies’.

Controlling our use of cookies

Most browsers automatically accept cookies unless you change your internet browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser.

If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our site.

If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Queries

If you have any questions or comments regarding this Cookies policy, please email judith.kundi@btmk.co.uk

Disclaimer

Terms and Conditions

The advice and comments in this website are given in accordance to the laws of England and Wales and are for general information purposes only. Although we endeavour to ensure that the content is accurate and up to date you should seek appropriate specific legal advice before taking or refraining from any action.

Except as required by law, BTMK shall not be liable for any loss or damages whatsoever, whether in contract, tort (including negligence) or otherwise arising from reliance of information contained in this website or other websites which may be linked from time to time, or from any interruption or delay in access to the website for whatever reason.

Copyright

This website and the copyright materials on this website are owned by BTMK and all images, names and logos are the property of BTMK. You may print or otherwise temporarily store extracts from this website provided that no alteration to any of the content is made and that use is for your own personal reference only. The reproduction, permanent storage or retransmission of the materials on this site is prohibited without the written consent of BTMK. The content in whole or in part may not be distributed or copied for any commercial purposes.

Third Party Websites

Links to this website are prohibited without the prior written consent of BTMK.

Applicable Law

The host server for this website is in England and this website shall be governed by English law and the English courts have jurisdiction over any disputes arising from this website.

Privacy Statement

BTMK is committed to protecting the privacy of all personal information obtained from you during visits to this site. Information will be used to keep you up to date with legal issues and services. Information will not be shared or sold to any other organisation. By using this website you indicate your acceptance of this policy.

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